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The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations

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4.2 stars

The child of an alcoholic father and an eccentric artist mother discusses her family's nomadic upbringing, during which she and her siblings fended for themselves while their parents outmaneuvered bill collectors and the authorities. In the tradition of Mary Karr's "The Liars' Club" and Rick Bragg's "All Over But the Shouting," Jeannette Walls has written a stunning and life-affirming memoir about surviving a willfully impoverished, eccentric and...

4.6 stars

Night offers a personal and unforgettable account of the appalling horrors of Hitler's reign of terror. Through the eyes of 14-year-old Eliezer, we behold the tragic fate of the Jews from the little town of Sighet. Even as they are stuffed into cattle cars bound for Auschwitz, the townspeople refuse to believe rumors of anti-Semitic atrocities. Not until they are marched toward the blazing crematory at the camp's "reception center" does the terrible...

4.1 stars

The story of a 1,100 mile solo hike that broke down a young woman reeling from catastrophe-- and built her back up again. A powerful, blazingly honest, inspiring memoir: the story of a 1,100 mile solo hike that broke down a young woman reeling from catastrophe--and built her back up again.