Crucial conversations: tools for talking when stakes are high

0

0

Gregory, Emily, 1975-
McMillan, Ron
Patterson, Kerry, 1946-
Switzler, Al

Grenny, Joseph

Gregory, Emily,1975-author.|Author
McMillan, Ronauthor.|Author
Patterson, Kerry,1946-author.|Author
Switzler, Alauthor.|Author

Grenny, Joseph

Southeast Regional

Adult Non-Fiction

Eva H. Perry Regional - Adult Non-Fiction
Fuquay-Varina Community - Adult Non-Fiction
Holly Springs Community - Adult Non-Fiction
Morrisville Community - Adult Non-Fiction
North Regional - Adult Non-Fiction
Southeast Regional - Adult Non-Fiction
Zebulon Community - Adult Non-Fiction

"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again"--

Book
eAudiobook

Audio Books
Books
eBook

286d7f31-7938-4c0f-67c5-ff469a800459

9781260474183
9781260474213
9781638411215

2025-07-16T09:13:42.692Z

-1

Non Fiction

Non Fiction

153.6 GRENN

Wake County Public Libraries

Eva H. Perry Regional
Fuquay-Varina Community
Holly Springs Community
Morrisville Community
North Regional
Southeast Regional
Zebulon Community

9781260474213

2021
2022

McGraw Hill
McGraw Hill-Ascent Audio

grouped_work

Interpersonal communication
Interpersonal relations

Crucial conversations : tools for talking when stakes are high

Crucial Conversations Tools for Talking When Stakes are High
Crucial conversations : tools for talking when stakes are high / Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory

Crucial conversations

tools for talking when stakes are high

Business
Interpersonal communication
Interpersonal relations
Nonfiction