Crucial conversations: tools for talking when stakes are high
(Book)
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8 copies, 1 person is on the wait list.
Southeast Regional - Adult Non-Fiction
153.6 GRENN
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Eva H. Perry Regional - Adult Non-Fiction
153.6 GRENN
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Fuquay-Varina Community - Adult Non-Fiction
153.6 GRENN
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153.6 GRENN
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North Regional - Adult Non-Fiction
153.6 GRENN
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Southeast Regional - Adult Non-Fiction
153.6 GRENN
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Zebulon Community - Adult Non-Fiction
153.6 GRENN
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More Details
Published:
New York : McGraw Hill, [2022].
Format:
Book
Edition:
Third edition.
Physical Desc:
xii, 279 pages : illustrations ; 24 cm
Language:
English
ISBN:
9781260474183, 9781260474213, 1260474216, 9781260474213, 9781260474183
Notes
Bibliography
Includes bibliographical references and index.
Description
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again"--,Provided by publisher.
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Citations
APA Citation (style guide)
Grenny, J., Patterson, K., McMillan, R., Switzler, A., & Gregory, E. (2022). Crucial conversations: tools for talking when stakes are high. Third edition. McGraw Hill.
Chicago / Turabian - Author Date Citation (style guide)Joseph Grenny et al.. 2022. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw Hill.
Chicago / Turabian - Humanities Citation (style guide)Joseph Grenny et al., Crucial Conversations: Tools for Talking When Stakes Are High. McGraw Hill, 2022.
MLA Citation (style guide)Grenny, Joseph, et al. Crucial Conversations: Tools for Talking When Stakes Are High. Third edition. McGraw Hill, 2022.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
286d7f31-7938-4c0f-67c5-ff469a800459
Record Information
| Last Horizon Extract Time | Jul 11, 2025 11:24:57 AM |
|---|---|
| Last File Modification Time | Jul 12, 2025 05:11:15 AM |
| Last Grouped Work Modification Time | Jul 16, 2025 05:07:18 AM |
MARC Record
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| 100 | 1 | |a Grenny, Joseph |e author. |4 aut | |
| 245 | 1 | 0 | |a Crucial conversations : |b tools for talking when stakes are high / |c Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory. |
| 250 | |a Third edition. | ||
| 264 | 1 | |a New York : |b McGraw Hill, |c [2022] | |
| 300 | |a xii, 279 pages : |b illustrations ; |c 24 cm | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again"-- |c Provided by publisher. | ||
| 650 | 0 | |a Interpersonal communication | |
| 650 | 0 | |a Interpersonal relations | |
| 700 | 1 | |a Patterson, Kerry, |d 1946- |e author. |4 aut | |
| 700 | 1 | |a McMillan, Ron |e author. |4 aut | |
| 700 | 1 | |a Switzler, Al |e author. |4 aut | |
| 700 | 1 | |a Gregory, Emily, |d 1975- |e author. |4 aut | |
| 776 | 0 | 8 | |i Online version: |a Grenny, Joseph. |t Crucial conversations. |b 3rd edition |d New York : McGraw Hill, [2022] |z 9781260474190 |w (DLC) 2021027823 |
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